Privacy Policy

Who We Are

Star & Root is a Vedic astrology reading and guidance service operating at starandroot.net. We deliver monthly transit readings, natal chart analyses, and planetary guidance through a subscription and one-time purchase model.

For privacy inquiries, contact us at: support@starandroot.net

Information We Collect

We collect the following categories of information:

• Contact and account information — your name and email address, provided when you subscribe to our reading service or free digest
• Birth data — date, time, and location of birth, provided voluntarily when you purchase a personalised reading; used solely to calculate your natal chart
• Payment information — processed securely by Stripe; we do not store card numbers or payment credentials on our servers
• Usage data — standard web analytics (pages visited, time on site, referral source) collected in aggregate; no individual browsing profiles are built
• Email engagement — whether you open or click emails from us, used only to improve delivery and relevance

How We Use Your Information

• To deliver the readings and services you purchased
• To send your free monthly transit digest if you subscribed to it
• To send transactional emails related to your order (confirmation, delivery, support)
• To improve our content and service quality
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your data for advertising targeting on any platform.

Birth Data — Special Notice

Birth date, time, and location are sensitive personal data. We use this information exclusively to calculate your natal chart for the reading you purchased. It is not shared with any third party, not used for any purpose other than your reading, and not retained beyond what is necessary to deliver your service.

If you would like your birth data deleted from our records, email support@starandroot.net and we will remove it within 7 days.

Third-Party Services

We use the following services in delivering Star & Root:

• Stripe — payment processing. Stripe's privacy policy applies to payment data: stripe.com/privacy
• Kit (ConvertKit) — email delivery and subscriber management. Kit's privacy policy: kit.com/privacy
• Instagram / Pinterest / Threads — social media platforms we publish content on. Your interaction with our social profiles is governed by those platforms' privacy policies

Cookies

Our website uses minimal cookies — session cookies required for form functionality and basic analytics. We do not use advertising cookies or third-party tracking pixels. You may disable cookies in your browser settings; core site functionality will not be affected.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Unsubscribe from email communications at any time via the unsubscribe link in any email
• Withdraw consent for birth data processing (which will prevent delivery of personalised readings)

To exercise any of these rights, email support@starandroot.net.

Data Retention

We retain your email address and purchase history for as long as your account is active or as required to provide services. Birth data is retained only as long as needed to deliver your reading. You may request deletion of any data at any time.

Children's Privacy

Star & Root is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will delete it promptly.

Changes to This Policy

We may update this policy as our services evolve. Material changes will be communicated via email to subscribers. The effective date at the top of this page reflects the most recent revision.

Contact

Questions about this policy or your data:

support@starandroot.net
Star & Root · starandroot.net